Terms of service

Last Updated: January 2024

Welcome to ID Cacao & Coffee, a brand under the Why Not Coffee Importers Corporation. These Terms and Conditions ("Terms") govern your use of our website and the purchase of raw cacao beans, as well as raw or roasted cacao nibs from us.

By accessing our website and making a purchase, you agree to comply with and be bound by these Terms.

1. Use of the Website

• Eligibility: You must be at least 18 years old to use our website and purchase our products.
• Prohibited Activities: You agree not to use the website for any unlawful purpose or in any way that interferes with our rights or the rights of others.

2. Product Sales and Pricing

• Product Descriptions: We strive to ensure that all descriptions and prices of our products are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will contact you to resolve the issue.
• Payment: Payment must be made in full before shipment of your order. We accept various forms of payment as indicated on our website.

3. Shipping and Delivery

• Shipping Policy: Please refer to our Shipping Policy for detailed information about shipping options, times, and costs.
• Delivery: We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control, we will contact you as soon as possible to let you know and take steps to minimize the effect of the delay.

4. Returns and Refunds

• Return Policy: Please refer to our Refund Policy for information on returns and refunds.

5. Intellectual Property

• Copyright: The content on our website, including text, graphics, logos, and images, is our property and is protected by copyright and other laws.

6. Limitation of Liability

• Disclaimer: Our liability for any loss or damage suffered by you in connection with our website or products is strictly limited to the purchase price of the product you purchased.

7. Privacy

• Privacy Policy: Your use of our website is also governed by our Privacy Policy.
• Please review our Privacy Policy, which also governs the website and informs users of our data collection practices.

8. Governing Law

• Jurisdiction: These Terms are governed by the laws of the United States and the specific state where we operate. Any disputes will be resolved in the applicable state and federal courts.

9. Changes to Terms

• Amendments: We reserve the right to amend these Terms at any time. All amendments to these Terms will be posted on the website.

10. Contact Information

• For any questions or concerns regarding these Terms, please contact us at: idcc@wncoffeeimp.com

Why Not Coffee Importers, Corp.
2120 Dennis Street Jacksonville, FL 32204 USA
By using our website and purchasing our products, you agree to be bound by these Terms and Conditions.